Position Overview
Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes.
Responsibilities:
β’ Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability.
β’ Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications.
β’ Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting.
β’ Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs.
β’ Oversee system administration for Infor and Syteline, in...