Description We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly.

Responsibilities:
• Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk.
• Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings.
• Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff.
• Monitor technical...