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Helpdesk Administrator

Company

Total Facilities Recruitment Limited

Location

Manchester, Greater Manchester

Posted

June 06, 2026

Position Overview

Monday to Friday 8am - 5pm.

MUST HAVE M&E experience

Essentials

* Must have experience working in a Building Maintenance company or Facilities industry

Duties:

* Identification of the most appropriate solution to the client request within the contractual process.

* Receiving work orders in from central helpdesk to progress work

* Raise PO’s for subcontractors and follow the appropriate approval process to carry out work

* Prepare and send out requests for quotations to subcontractors

* Instruct, schedule and coordinate subcontractor visits to site

* Actively manage incoming task queue

* Actively carry out task management

* Triage incoming tasks to define billable and non-billable work

* Carry out Goods Receipt Note process as required

* Preparation, download and circulation of management reports as and when require

* Raising PO and invoices

* Pro...

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