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Helpdesk Senior Associate

Company

NTT DATA Services

Location

guadalajara, guadalajara

Posted

June 11, 2026

Position Overview

**VACANTE PRESENCIAL**
Location: Guadalajara, Jalisco. Mexico. **(This position is to work ON-SITE)**
Company: NTT DATA Services
**Requirements**:
- **Live in Guadalajara**:
- **Mexican citizen or valid work permit**:
- **Finished high school** (a copy of your official certificate of completion will be requested. If you have a foreign high school diploma a TRANSCRIPT will be needed. If you have a GED we will also be asking for a transcript)
- **Full availability**:The working schedule is rotational, this means that every 3 months your working schedule will change (you could be assigned the morning, afternoon or night shift) you'll have 2 days-off per week which are also rotational.
- **Have an ADVANCED English level **(this means that you are able to have FULL conversations in English and that you have a NEUTRAL accent)
- Looking to work in IT Environment
- **6 months of experience in Customer Service and Tech Support**:
- **Knowledge of basic troublesh...

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