<div><b data-olk-copy-source="MessageBody">Role: Helpdesk/Desktop support<br /> Location: Berlin, Germany (Onsite)</b></div> <ul applyliststylefromlevel="" data-editing-info="{"> <li> <div>Provide Level 1 and Level 2- on Desktops, laptops, mobile devices (iOS/Android), printers</div> </li> <li> <div>Working knowledge of ITIL practices, ticket lifecycle management, and SLA adherence.</div> </li> <li> <div>Microsoft Office Suite, Exchange/Outlook, and in-house applications Windows and macOS platforms</div> </li> </ul> <div> </div>