Job Description
Insight Global is hiring a Helpdesk professional for a aerospace cusomer in St. Pete, FL. Based at the company’s headquarters, this individual will serve as a trusted IT resource, providing hands-on support while maintaining a high level of professionalism when interacting with executives and employees at all levels. This role requires someone who is sharp, personable, and able to operate independently in an executive-facing environment.

Location: On-site (980 schedule)

Key Responsibilities

Provide day-to-day technical support for end users, including hardware, software, and account-related issues
Troubleshoot and resolve computer, laptop, printer, and peripheral device problems
Assist users with software installations, application downloads, upgrades, and configurations
Support Microsoft technologies including Windows OS, Microsoft 365, Outlook, Teams, and related applications
Perform password resets, user account administratio...