Our client is a well-established, family-run SME based in Royal Wootton Bassett, Wiltshire. With over 28 years' experience as an independent plant, tool and equipment hire company, they have built a strong reputation for delivering excellent customer service and reliable hire solutions.

As they continue their exciting growth journey, they are looking to recruit an experienced Hire Desk Controller to join their expanding team.

Please note: Previous experience within the plant, tool or equipment hire industry is essential.

As a Hire Desk Controller, you'll be the first point of contact for their customers, ensuring a professional and efficient service from enquiry through to off-hire.

Key responsibilities include:

Managing incoming hire enquiries by phone and email.
Preparing quotations and processing hire orders.
Coordinating deliveries, collections and transport.
Liaising with customers, drivers and workshop staff.
Maximising hire opportu...