Position Overview
Join RBC as a Home & Auto Insurance Consultant in Montréal and guide clients in protecting what matters most. Deliver quality service and insurance advice with every interaction.
This full-time position requires you to respond to client inquiries and provide tailored insurance solutions through inbound calls. A focus on empathy and clarity is essential while establishing strong relationships with clients. Your bilingual skills will be crucial for addressing diverse client needs, ensuring that all feel supported and well-informed.
Key Responsibilities:
• Deliver personalized insurance advice via phone
• Create memorable client experiences in every conversation
• Conduct comprehensive needs assessments
• Maintain compliance with regulatory requirements
• Foster collaborative relationships within the RBC team
Requirements:
• Bilingual proficiency in English and French
• Commitment to obtaining insurance certifications
• Strong customer service and relation...