Job Description
To perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients. This is a varied role working 2 days per week as part of our scheduling team and 3 days per week as field care support working directly with our clients and their care plans.
Understand and build effective and efficient schedules around our clients and Care Professionals.Support care consultations, service reviews and completing client support plans.Be responsive to changes in the schedule and liaise with relevant team members.Match Care Professionals to new clients in conjunction with client services team and arrange introductions. Conduct client and Care Professional introductions.Conduct staff supervisions and client Quality Assurances (QA’s).Ensure client schedules are matched to their needs, with the same Care Professional and the same times e...