Kozystay is a fast-growing hospitality technology start-up focused on short-term rentals. We are looking for a Property Manager to lead day-to-day operations for Kozystay units in Surabaya, support the pre-opening phase, and maintain strong relationships with property owners.
What you’ll do:
- Operational oversight and property readiness: Ensure all Kozystay units are consistently clean, well maintained, and fully stocked to standard. Conduct routine inspections and coordinate preventive and corrective actions with Maintenance, Housekeeping, and Laundry.
- Guest experience and hospitality standards: Oversee smooth check-in and check-out with clear, accurate communication. Resolve guest issues quickly and professionally to protect guest satisfaction and target scores.
- Team coordination and vendor management: Lead on-site teams and external vendors to meet service and performance targets. Ensure...