Description:
Position Summary : The Host is responsible for welcoming guests to the restaurant and ensuring they are seated and receive attentive service. The Host will maintain a waitlist of guests during peak hours, pass out menus and accept phone calls. The Host will also coordinate the to-go food business by consistently following procedures and process to accommodate to-go orders for Guests.
Essential Job Functions:
• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce server's name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers' querie...