Position Summary:
To provide a warm and attentive greeting and welcome to all who enter the front door. To thank bid farewell to each guest as they leave and to expeditiously and courteously seat guests in the dining room, and help set the stage for a wonderful experience.Β
Duties and Responsibilities:
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Understand, operate and manage the reservation system- currently Open Table
- Ensure reservations are prioritized and seated in a timely manner
- Strive to accommodate walk-in guests whenever possible
- Clearly and politely communicate with guests when delays and/or waits occur
- Maintain an organized floor by quickly and efficiently seating guests according to company standards
- Maintain professional and warm guest communications - inside the restaurant or via phone/email
- Recognize key people, aler...