Scope Of Position

The Host will be responsible for greeting and welcoming or guests along with serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. The Host will also be required to have extensive knowledge of menu offerings and systems informatics. You will also maintain a clean and well organised workspace and dining area. Communicating with reservations teams and liaising with guests to take reservations and special requests.

Responsibilities

Operation

• Manage guest queries, bookings and special requests in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products and special events and promotions.
• Follow correct reporting procedures if faced with issues.
• Practice a grooming standard including uniform dress code, cleanliness, and personal hygiene.
• Assists callers cour...