Responsibilities

• Maintain complete knowledge of:
  • Dining room layout table/seat/section numbers proper table setups roomcapacity hours of operation price range and dress code
  • Restaurant reservation procedures
  • Daily house count arrivals departures VIPs
  • Scheduled in-house group activities locations and times
  • All department policies / service procedures
• Answer telephone within 3 rings using correct salutations and telephone etiquette.
• Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
• Communicate reservation or cancellation changes to management as they arise throughout the shift.
• Monitor the preparation of own assignments ensuring compliance to departmental standards.
• Ensure that all menus check folders are cleaned and in sufficient quantity.
• Ensure that the hostess stand is cleaned and orga...