**Why us?**
**UNC Charlotte Marriott is excited to adding a Front Office Manager to our welcoming team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.**
**Job Overview**
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
**Responsibilities**
+ Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
+ Facilitates guest departure (check-out) on a daily basis by following established manual and computer pr...