Lead guest satisfaction as a Hotel Manager at Inntown Inn & Suites in Merritt, BC. This full-time position emphasizes quality service, staff supervision, and vendor negotiations.
Inntown Inn & Suites is seeking an experienced Hotel Manager to ensure guest comfort and cleanliness. This year-round role requires implementing policies, recruiting staff, and overseeing training. You will also collaborate with the motel owner on promotional strategies and resolve any guest complaints.
Key Responsibilities:
• Negotiate procurements with current and potential vendors
• Implement and ensure compliance with policies and procedures
• Recruit, train, and supervise hotel staff
• Oversee work schedules and staff training initiatives
• Maintain cleanliness and comfort of guest accommodations
Requirements:
• University degree or diploma in hotel management preferred
• Minimum 2 years experience in the accommodation industry
• Strong communication skills for guest inter...