Assists the Cluster General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.
Has managerial responsibility for all the positions in your remit; ensures the team's talents are developed.
Is responsible for providing innovation and renewal in the hotel's service offer, with particular focus on meetings and events.
Conveys the Ibis spirit to guests by playing a hands-on role in the hotel, embodying sociability and proximity.
Ensures quality in the provision of Rooms, Food & Beverage and Meetings services, by implementing reference guides for those departments.
Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.
Creates the impetus for working innovatively and on projects across departments, in particular for...
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