Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Golf, Spa & Health Club, Food & Beverage, and Culinary)
Lateral movement role for current director of Operations, Hotel Manager and EAMs only
F&B background is preferred
Lead by example, Ensuring delivery of a consistently exceptional luxury guest experience across all areas of the hotel, in line with Fairmont brand standards
Analyses guest feedback, trends and satisfaction metrics, implementing corrective actions and continuous improvement initiatives
Support the General Manager in the overall management and strategic direction of the hotel.
Oversee day-to-day operations of the Resort, including Food & Beverage, Culinary, and Rooms Division.
Ensure the hotel team delivers Fair...
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