Job overview

You will be the welcoming face of our hotel, providing exceptional guest service that creates lasting memories. With a people-first focus, you will proactively anticipate and address guest needs, ensuring their complete satisfaction. You will partner seamlessly with colleagues to deliver a consistently high level of service, upholding our organisational values. Drawing on your expertise, you will contribute to maximising room revenue while maintaining integrity in all interactions.

The successful candidate will be required to work 22.5 hours per week.

About The Role

Key Responsibilities:

• Extend a warm and welcoming greeting to all guests upon arrival, efficiently managing check-in, issuing keys, and providing engaging explanations of hotel facilities.
• Demonstrate expertise by possessing comprehen...