The role is responsible for maintaining cleanliness, orderliness, and presentation of rooms in accordance with established standards and procedures, ensuring a comfortable environment that meets and exceeds guest expectations.
Requirements - Clean and service assigned rooms according to established standards and procedures.
- Ensure rooms are properly prepared with amenities, linen, and guest supplies in place.
- Replenish supplies in rooms according to established standards.
- Maintain cleanliness of rooms, including dusting, vacuuming, polishing furniture, and cleaning carpets and upholstery.
- Remove rubbish and ensure overall tidiness of guest apartments.
- Maintain housekeeping carts, storage areas, and equipment in clean, organised, and usable condition.
- Report any maintenance defects, damage, or missing items in rooms or equipment to the relevant departments.
- Attend to guest or resident requests p...