General Housekeeping Operations: Oversee cleanliness and organization of 7 guest rooms, reception, meeting, dining rooms, and all public areas (e.g., lobby, hallways, pool, and outdoor spaces). Perform regular cleaning duties, including dusting, vacuuming, mopping, bed-making, and sanitizing bathrooms. Implement and maintain daily, weekly, and deep cleaning schedules. Ensure meeting rooms are prepared and reset promptly for events/meetings.
Guest Services: Ensure rooms are guest-ready, meeting high standards for cleanliness and presentation. Respond promptly and professionally to guest requests and complaints. Provide timely turndown services and ensure linen/towel replacement as needed.
Inventory and Supplies Management: Maintain par stock levels for cleaning supplies, toiletries, linens, and equipment. Monitor and report inventory usage; request replenishments as necessary. Ensure laundry operations (outsourced) are timel...
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