Overview

A housekeeping manager is responsible for overseeing all housekeeping operations to deliver an excellent guest and member experience while evaluating guest satisfaction and setting department targets and objectives.

What will I be doing?

As a housekeeping manager, you are responsible for overseeing all housekeeping and laundry operations to deliver an excellent guest and member experience. An executive housekeeper or housekeeping manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Oversee laundry operations
• Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules
• Set depar...