Position Overview

The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation and guest service across assigned areas of the hotel. This role involves supervising Room Attendants and Housemen, conducting room and area inspections and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach and support housekeeping staff in their duties including health, safety and grooming standards.
• Ensure adequate stock ...