Supervise and coordinate the daily activities of Housekeeping Attendants and assign work schedules effectively.
Issue room keys, cleaning supplies, and equipment to Housekeeping Attendants while ensuring proper control procedures are followed.
Attend daily operational briefings and communicate priorities, VIP arrivals, special requests, and operational updates to the team.
Monitor room status, including VIP arrivals, Do Not Disturb (DND), Sleep-Out, Double-Locked, and vacant rooms, ensuring appropriate follow-up actions.
Verify room check-outs before releasing rooms as vacant in the system.
Respond promptly to guest requests and ensure service recovery whenever required.
Inspect guest rooms, corridors, public areas, service pantries, and stairwells to ensure they meet brand cleanliness, safety, and presentation standards.
Ensure all guest room amenities, linen, and supplies are replenished accordin...
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