**Financial Returns:**

• Works with Assistant Housekeeping Manager to ensure department cost and expenses are in line with department budget.

**People:**

• Supervise the implementation of housekeeping standards and procedures in relation to:

1. Bedroom service
2. Bathroom service
3. Cleaning service
4. Linen maintenance

**Guest Experience:**

• Maintain a current and thorough knowledge of all housekeeping systems

• Prioritise arrival rooms

• Liaise with Front Office for guest and hotel requirements

• Ensure guest valet is processed and delivered in a timely manner

• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)

• Management of lost property for the hotel

• Manage all special requests made by

guests

Ensure you have complete knowledge of room types, layouts and facilities

• Perform room ...