Housing Admin Support Officer

Please note that this is a site-based role for 3 days per week. Due to the office location, access to a car is preferred.

About the Role

We are looking to recruit a full-time temporary Housing Admin Support Officer to join a small, dedicated team delivering a customer-focused service within the Housing Options and Homelessness team. Previous experience in a customer-facing role is essential, while experience within a housing or homelessness environment would be advantageous.

Key Responsibilities

* Deliver a high-quality, customer-focused service to both internal and external stakeholders, supporting the Housing Options team in identifying and processing appropriate solutions for customers experiencing homelessness or housing difficulties.

* Act as a first point of contact for customers, providing advice, support, and guidance where appropriate.

* Support the Housing Options service in fulfilling the Co...