We are currently recruiting for an experienced Housing Assistant to join a leading social housing organisation based in Liverpool. This is a fantastic opportunity for someone with a background in social housing who enjoys delivering excellent customer service and providing high-quality administrative support within a busy environment.

As Housing Assistant, you will provide administrative and reception support across the Housing Management, Lettings and Income teams. You will be the first point of contact for customers, ensuring enquiries are handled professionally while supporting the delivery of efficient housing services.

Key Responsibilities
Provide a professional front-of-house reception service and respond to customer enquiries in person, by telephone and email.
Support the Housing Management, Lettings and Income teams with a range of administrative duties.
Process housing applications, tenancy documentation and sign-up packs.
Maintain accurate records an...