An opportunity has arisen for an experienced Housing Officer to join a well-established housing association in Coventry on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement.

You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch.

Key Responsibilities of the Housing Officer:

Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution
Conduct estate visits, home visits, interviews, and community-based investigations
Gather evidence and build case files to support appropriate case progression and outcomes
Work closely with tenants, complainants...