Your new company
We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.
Your new role

Manage a patch of tenancies, ensuring effective tenancy sustainment and support
Deliver a high standard of customer service, acting as a key point of contact for tenants
Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes
Support vulnerable tenants, working in partnership with internal teams and external agencies
Monitor rent accounts and take appropriate action to manage arrears
Carry out property inspections and ensure homes meet required standards
Maintain accurate records in line with compliance and regulatory requirementsWhat you'l...