Housing Officer Homeownership

Location: Bedfordshire / Oxfordshire / Cambridgeshire Corridor

Contract: Full Time | Permanent

Salary: up to £35,500 including car allowance

Are you passionate about delivering outstanding customer service and making a positive difference in people's lives? We are looking for a proactive and customer-focused Housing Officer Homeownership to provide high-quality housing management services to leasehold, freehold and shared ownership customers. You will act as a trusted point of contact, ensuring customers receive responsive, professional and compliant support throughout their homeownership journey.

What You'll Be Doing

· Manage a portfolio of homeownership cases and act as the primary contact for customers.

· Provide advice and support on leasehold, freehold and shared ownership matters.

· Maximise income collection through effective management of service charge, ground rent and shared ownership arrea...