Spencer Clarke Group are seeking a Housing Officer for a local authority in Warwickshire.

In this role, you will deliver an effective housing management service, supporting tenants, resolving issues and helping to create safe, sustainable communities.

Duties:

• Manage tenancy issues and provide advice, support and guidance to tenants.
• Investigate housing complaints, anti-social behaviour and tenancy breaches.
• Carry out visits, inspections and reviews to support successful tenancies.
• Work with partners and colleagues to improve outcomes for residents and communities.

Qualifications and Experience:

• Experience delivering customer-focused services in a housing or related environment.
• Experience supporting customers with complex needs and challenging situations.
• Experience managing caseloads, investigations and maintaining accurate record...