Housing Officer

Watford

Permanent, 37 hours per week

The Vacancy

As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services.

Introduction to the role

You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships.

The right candidate will need the ability to develop strong relationships with our tenants, be able to confidently communicate and be able to conduct rent analysis accordingly.

An important aspect of the Housing Officer role is to manage rent arrears, and this is one of our corporate objectives, so we are therefore looking for someone with strong skills in this area.