Monterrey, Nuevo León**Job ID** ******** **Job Category** Human Resources**About this role**In this role, you will join a fast-paced Human Resources team serving employees, managers and HR colleagues for the Americas region.
**Responsibilities**- Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
- Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
- Ensure data integrity through audits of the HR Information System.
- Update and analyze work process design and flow for policies and procedures.
- Provide policy interpretation recommendations.
- Serve as an employee and customer advocate.
- Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
- Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets ...