Support benefits subject matter experts across different benefits areas in Mexico and the United States during their campaigns.
Assist with data management, document exchange between vendors and internal stakeholders within SE.
Provide general operational support for benefits administration.
Assist in resolving HR call center tickets and escalations.
Provide excellent customer service to our employees and stakeholders
Operate and administer our benefit offers
Prepare, review, and analyze high volumes of data
Preferred Qualifications
Previous internship, project, volunteer work, or academic experience related to Human Resources, customer service, employee support, administration, training, or process documentation.
Experience working with data, reports, spreadsheets, manuals, guides, or training materials.
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