HR Case Management Advisor

Reference: (phone number removed)

Umbrella Rate: £23.69/hr (Inside IR35)

Location: Solihull

Are you experienced in using case management or ticketing systems within a HR, Payroll or shared services environment? Take your next step in your customer service and case management career with a standout opportunity. The HR Case Management Advisor role offers a supportive, process-driven environment where your communication skills and attention to detail genuinely make a difference. This Case Management Advisor position blends employee and manager enquiry handling with high-quality record keeping, clear service standards, and meaningful collaboration across People functions, Payroll and Workforce Operations. If you enjoy problem-solving, keeping things organised, and delivering reassurance through to resolution, the Case Management Advisor role is built for you.

What You Will Do:

● Manage a portfolio of employee and manage...