Job Title: HR Customer Service Shared Services Advisor

Location: Hybrid Work Model Reporting to Pensacola, FL

Position Type: Multiyear Contract

Great opportunity with large-scale Financial Institution!

Description

Our client is seeking an HR Shared Services Advisor to support employee inquiries and shared services operations in a high-volume environment. This role serves as a key point of contact for employees, providing guidance on HR-related matters including disability cases, case management, and system updates. This is a non-technical role focused on employee support, with training provided on internal systems including Oracle HCM.



Required Skill Set

- Knowledge of shared services models and operational efficiency practices

- Strong problem-solving and process improvement skills

- Excellent communication and advisory abilities

- Understanding of compliance and regulatory sta...