Job responsible:

The Associate – Documentation & Benefit Administration is responsible for managing employee documentation, maintaining accurate personal files, preparing HR-related letters and certificates, preparing and processing all benefit-related activities including medical and non-medical reimbursements, insurance administration, OT and leave management.

This role ensures the accuracy and timeliness of benefit transactions while maintaining effective communication between employees, HR, and external benefit providers. Also, this role requires strong attention to detail and a solid understanding of HR operations, particularly in managing employee data, documentation, and benefits processes across the employee lifecycle. The role also supports compliance with benefit policies, statutory requirements, and internal HR processes.

A. HR Documentation Management