Position: HR Helpdesk Administrator

Department : Human Capital

Location: Doha, Qatar

Job Objective:

To handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task. Maintain and monitor request logs to follow up on the requests received.

Kery Accountabilities:


Help Desk Operations
Basic HR Support
Escalation Management
Customer Feedback
Statements and Reports


Minimum Qualifications:

Bachelor's degree

Minimum Experience:

3-5 years of experience in HR Support or helpdesk operations

Job Specific Skills:


Working knowledge on desktop hardware, operating system, software application and network troubleshooting
Strong knowledge and e...