1. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for all levels — kitchen crew, service staff, supervisors, and outlet managers — ensuring vacancies are filled within target timeframes across all outlets.
• Partner with operations heads to conduct headcount reviews and anticipate hiring needs during peak seasons such as festive periods and new outlet openings.

2. Rostering & Shift Management Support

• Develop and enforce HR policies governing shift work, split shifts, rest day work, public holiday entitlements, and overtime in compliance with the Employment Act.
• Monitor absenteeism patterns and implement corrective measures to reduce no-shows and last-minute call-outs that impact outlet operations.
• Ensure accurate tracking of working hours via HRMS or biometric systems to support payroll accuracy and labour law compliance.

3. Onboarding &...