KEY RESPONSIBILITIES

• Handling multiple associates (Approximate headcount 150+) Onboarding and Separation of associates Induction and employee engagement of associates in liaison with Operations
• Responsible for preparing & presenting root cause analysis reports for escalation raised by AM or associates to the business
• Facilitate payroll and attendance along with respective SPOC within teams
• Coordinate recruitment as per client requirement and SOW
• Generate Offer Letter Requests (OLR) and ensure the smooth and timely release of the offer letter
• Ensure associate is deployed as per client schedules with appropriate documentation updating software as per company guidelines
• Facilitate employment contract renewals for associates
• Ensure the smooth and timely handover of invoice to clients as per defined client & business guidelines
• Facilitate on time payment from client
• Facilitate client’s requiremen...