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HR Shared Services Administrator

Company

Thales

Location

Cuernavaca, Morelos

Posted

July 06, 2026

Position Overview

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

The HR Shared Services Administrator role provides first level support to employees, HR, managers and vendors with Human Resources needs, including but not limited to, benefits, payroll, company policy, leave of absence and procedures, training, HR systems and employee onboarding.

Case Management:

  • Respond to a wide variety of employee queries via phone and email.

  • Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.

  • Track and follow up on employee related matters.

  • Ensure SLA’s are followed and met.

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