America's Job Portal
The HR Shared Services Administrator role provides first level support to employees, HR, managers and vendors with Human Resources needs, including but not limited to, benefits, payroll, company policy, leave of absence and procedures, training, HR systems and employee onboarding.
Case Management:
Respond to a wide variety of employee queries via phone and email.
Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.
Track and follow up on employee related matters.
Ensure SLA’s are followed and met.
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