Position Overview
In this managerial role, you will provide program management support for one of our Hyperscale Data Center customers.
Program management includes account program team leader, customer facing commercial business review topics, customer/internal reporting, internal executive oversight, Blackbook planning, and long-range planning.
Leverage strategic platforms, automation and digital capabilities to reduce effort and improve service to delight our customers.
Support contract negotiations; track monthly progress against the existing contract to manage price break timing.
Assume ownership on subset of orders/products/projects that require higher touch points than standard products.
Manage and oversee the CEx Program Specialists’ daily operations and responsibilities. This includes ownership of onboarding and training new hires, people and career development, team effectiveness and cohesion, and performance management.
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