The HubSpot Expert & Data Analyst is responsible for taking ownership of CRM, reporting, and data analysis needs. This role is designed for someone who can function independently, proactively identify improvements, and create scalable solutions to make teams more efficient, and data driven. The Analyst will build and optimize workflows, dashboards, and automations in HubSpot, while also pulling and analyzing data from multiple sources to generate insights for Customer Care, Customer Success, and leadership teams.

This is an individual contributor role at a manager-level skillset — ideal for someone who thrives on problem-solving, creative execution, and cross-functional collaboration without needing heavy oversight. The Analyst will partner with Customer Support and Customer Success leaders to define and track key metrics, ensure data accuracy and usability across systems, and communicate findings clearly to both technical and non-technical stakeholders.

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