Position Description:

At CGI, we’re transforming how people interact with digital services that truly make a difference. You’ll be joining CGI’s UK Centre of Excellence for Human-Centred Design; a team we call Sparck.

As a User Researcher, you’ll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You’ll lead research across complex service areas, translating deep user insight into design and strategic decisions. This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world’s most trusted digital consultancies.

CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3....