Job Brief:

We require a person with excellent communication skills and peoples’ skills. The person should be able to maintain confidentiality.
The person would be responsible for managing the Scholars’ Conduct and behavioral issues, front end for Grievance redressal, address queries. They should support for Engagement sessions and Events at Greater Noida and Noida.

Responsibilities:

Informing candidates regarding the start of Training
Introduction to the organization, Overview of the processes and policies, session to clarify candidate and parental queries
Regular Batch Connects as per the Batch Calendar
Addressing Scholar grievances within SLA and respond to query tickets within SLA
Internship Induction to socialize the Scholars regarding Internship Phase, organizational and professional requirements, addressing any concerns and queries
Supporting Scholars during their training process by:
Facilitating Scholars to develop self-awareness ...