Summary This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under a career or career-conditional appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 7, Band B (GS-12 equivalent). Responsibilities Counsels or advises individual employees on sensitive or serious problems related to health or life insurance coverage. Assists managers in making proper referrals to external resources for employees with sensitive or serious problems that are directly related to health and life insurance programs or issues. Provides employees and/or their survivors with definitive answers involving complex benefits questions on CSRS, CSRS Offset, and FERS. Works with employees on complex...