Mercier Consultancy is excited to announce an opening for a Hungarian Speaking Customer Service Representative for our Client, a leading HR & Payroll Software Provider. In this essential role, you will provide exceptional support to our Hungarian-speaking customers, assisting them with inquiries related to HR and payroll solutions.

Your fluency in Hungarian will be vital in ensuring customers receive comprehensive assistance with our software offerings, navigating functionalities, and troubleshooting any issues that may arise. By delivering top-notch customer service, you will play a key role in enhancing customer satisfaction and retention.

Responsibilities

• Deliver outstanding customer service in Hungarian through phone, email, and chat regarding HR and payroll software inquiries
• Assist customers in understanding software features, functionalities, and troubleshooting processes
• Document all customer interactions accurately within our ...