Position Overview
Lead technical support, field service, and training for Daikin products within the assigned regional service area. The role requires living
within the region
to ensure rapid response, strong dealer support, and effective on‑site troubleshooting. Primary function VRV and light commercial/ Secondary function unitary single phase equipment roughly 70/30 split
Main Responsibilities
Deliver
reliable, prompt, empathetic technical support
to customers and distributors.
Conduct
VRV/VRF system diagnostics , performance evaluations, and field investigations.
Apply strong
refrigeration and air‑conditioning knowledge
to resolve complex issues.
Perform
job‑site visits
to evaluate installation quality and system operation.
Validate installations using Daikin engineering, service, and installation manuals.
Gather
Voice of Customer
insights t...