Advance your career with BFL Canada as a hybrid Client Service Manager in Toronto’s Benefits Consulting team. This role is key to delivering top-tier service to our clients in the insurance field.
As a Client Service Manager, your primary responsibility will involve assisting Benefits Consultants by managing client interactions and ensuring adherence to service standards. You will oversee daily operations, handle complex issues, and facilitate seamless communication between clients and insurers. Strong organizational skills and the ability to work under pressure are essential for success in this environment.
Key Responsibilities:
• Proactively manage client communications and issues
• Facilitate implementation of group insurance solutions
• Prepare audits and reports for client enrollments
• Create client presentations for plan updates and renewals
• Ensure compliance with internal processes and policies
Requirements:
• Minimum two years in a client service r...