Follett Software, LLC is seeking a Renewal Operations Specialist based in Wellington, New Zealand. This hybrid role involves supporting the day-to-day operations for renewal quoting and invoicing processes within the Customer Success team. The ideal candidate has 1-3 years of experience in customer success, strong analytical skills, and proficiency in tools such as Excel and Salesforce. Must thrive in fast-paced environments and communicate effectively while managing customer queries and operational improvements.
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